If you are an employee who is looking for a way to check your schedule online, or a manager looking for methods to simplify the circulation of one’s employee schedules, getting a suitable solution can be quite a tedious task. There are literally a huge selection of tens of thousands of choices available on the market (go ahead; Google “employee scheduling”). After a closer look, you will begin to realize you will find only a handful of truly web-based solutions available (even fewer enterprise-grade solutions).
These 7 tips will help prepare you to seek out an appropriate vendor for the employee scheduling software.
1. 100% web-based.
Web-based software (I want to call it web-ware), requires no download and no installation, it is simply ready to use whenever you login with their website https://greatpeople.me. Most web-ware is offered as a service; meaning you need to contribute to use it (monthly and yearly subscriptions are most common). Web-based software, or Software-as-a-service, is fast becoming the software delivery style of choice. Just look at Google or Facebook!
2. Backups, backups, backups.
Ensure the service features a rock-solid application data backup and restoration plan. Most web-ware solutions include this, but some offer it as an add-on service. Be sure you will find no hidden fees of a restoration should there be considered a data-related issue in the future.
3. Lifetime upgrades.
The net makes for immediate delivery of software updates to user-communities. However, some web-ware vendors don’t include free upgrades within their baseline subscription packages. Make sure you ask what the upgrade policy is before signing on the dotted line.
4. Easily customized.
The chance of finding a solution that fits all your scheduling requirements is highly unlikely. However, many leading vendors will give you customization services that allow you to bend and shape their offerings to higher meet your unique needs.
It is important to understand how you should use your scheduling data once it has been managed digitally.
5. Wireless portal.
Your employees want access with their schedules. As well as providing access online, a solution which allows your employees to gain access to their schedules wirelessly (on their cell or PDA) will reduce the total amount of time you will spend communicating scheduling information to employees.
Enabling a shift-trade between two qualified employees, without any intervention from management (other than final approval) is a total must. We all know all too well that employee availability can alter extremely quickly, by allowing employee driven shift-trades you are able to empower employees, and ensure their accountable for getting a suitable replacement in front of time.
7. Intelligent scheduling algorithm.
The real power of scheduling software is the interior algorithms. It should take into consideration; employee availability, skill-level, AND preferences when deciding who to schedule for just about any particular shift. Ask questions in regards to the auto-scheduling features and make sure you understand their limitations.